Nikon Issues Firmware Update to Fix Lock-up Problem in D4, D800, and D800E Pro DSLRs

May 29, 2012

By Dan Havlik

Nikon USA has just posted new firmware updates for its D4, D800, and D800E pro digital SLRs that fix an issue where the cameras would lock up and become non-functional during usage.

You can download Firmware B:1.01 for the D4 here.

You can download Firmware B:1.01 for the D800 here.

You can download Firmware B:1.01 for the D800E here.

PDN broke the news that Nikon was investigating the issue earlier this month after reports of camera lock-up from users of Nikon’s latest pro DSLRs started surfacing.

At the time, Nikon only offered a temporary fix that required the user to turn off both the Highlights and RGB Histogram on the display to prevent potential lock-up.

The new firmware should offer a more permanent solution.

Here’s the notice Nikon issued as part of the new firmware release for the D4, D800, and D800E:

    •    When a still image was captured while viewing existing images in playback mode, the monitor turned off, the memory card access lamp glowed steadily, and, in some rare cases, the camera ceased to respond to operations. This issue has been resolved.
    •    When network functions were used with certain settings applied, RAW images were also transferred when Network > Send file as was set to JPEG only. This issue has been resolved.
    •    When an option that utilized the main command dial was selected for Custom Setting f15: Playback zoom, and an image was zoomed in or out with playback with certain settings applied, shooting shutter speed, aperture, and exposure compensation settings were sometimes changed. This issue has been resolved.