Industry Updates


Adobe, Dropbox Score High in Privacy Protection

July 10, 2017

If you use services like Adobe Creative Cloud or Dropbox and you’ve been worried that they’re secretly selling you out to the feds, you can breathe a little easier.

According to the seventh annual “Who Has Your Back” report from the Electronic Frontier Foundation, both Adobe and Dropbox achieved a perfect score of five stars across the EFF’s various metrics.

The report analyses a company’s policies and procedures around when they turn data over the government, how transparent they are to their customers about government data requests and whether they build in adequate safeguards for user privacy from government surveillance.

Adobe, WordPress and Dropbox earned five stars–the highest possible score. Facebook, Google and Microsoft collected four stars. According to the EFF, a perfect score is “no easy feat. For example, a company that received credit for providing users notice of government requests in 2011 needed simply to state that the company had a policy of providing users with notice. Over the years, this category has become increasingly more stringent, so that today this category requires that users be notified before data is handed to the government except in limited and defined circumstances…. The company must also promise to provide notice to the user after an emergency has been resolved or a gag order lifted. As a result, some companies that received credit in this category in the past find their policies do not meet the heightened standard.”

Specifically on Adobe, the EFF praised the company for its “promises to inform users before disclosing their data to the government, has a published policy of requesting judicial review of all National Security Letters, and supports substantive reforms to rein in NSA surveillance. Adobe also forbids third parties from allowing Adobe user data to be used for surveillance purposes.”

You can read the full EFF report here.